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Create an Escalation Policy

Escalation policies are created in /usr/local/omk/conf/EventActions.nmis.  Find the 'escalate' section and add or modify an existing policy.  This is an example of a new escalation policy with the minimum required information.

         'escalate' => {
                'exampleEmailPolicy' => {
                  'name' => 'exampleEmailPolicy',
                  'IF' => {
                        priority => '>= 0',
                        },
                        '10' => 'email(Contact1)',
                },

This example states that 10 seconds after the policy is invoked it will email and email addresses associated with 'Contact1'.

Create an Action

Verification