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- Configure in opEvents by following the Wiki guide to assist in setting up your Contacts - Configure Contacts
- Alternatively create Contacts within the NMIS GUI.
a. Navigate to NMIS menu -> Setup -> Contact Setup
b. Click 'add' next to Action > add
c. Enter relevant information, click Add at the bottom to confirm.
Creating your Policy and Action
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- Follow the basic example of creating a new Escalation Policy - Escalation Policy example
- More detailed Escalation Policy examples and information - Event Actions and Escalation
- Escalation
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- Policies can also be created within NMIS:
a. Navigate to the NMIS menu -> System -> System Configuration -> Escalation Policy
b. Click 'add' next to Action > add
c. Enter the relevant information and click Add at the bottom to save.