...
- Follow the basic example of creating a new Escalation Policy - Escalation Policy example
- More detailed Escalation Policy examples and information - Event Actions and Escalation
3. Escalation Policies can also be created within NMIS:
a. Navigate to the NMIS menu -> System -> System Configuration -> Escalation Policy
b. Click 'add' next to Action > add
c. Enter the relevant information and click Add at the bottom to save.
...