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Step 1: Identify top network events you respond to frequently.
You may already have an idea of what network events you and your team respond to frequently but should you need a little help you can view the events in opEvents. For the purposes of this example we will say the most common event that occurs is high bandwidth usage.
Step 2: List the steps taken to troubleshoot and remediate issues.
What are the steps your team typically takes to troubleshoot?
Step 3: Identify how these steps can be automated.
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Step 4: Create an action to respond to the event.
notes ignore not part of the page:
power point slides step 1 do this step 2 do that.
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