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- Open /usr/local/omk/conf/opCommon.json
- Locate the "omkd_secrets" setting, change this to match the setting you copied from 'auth_web_key' earlier.
- Save and close the file.
- If you changed this setting make sure to restart the omkd daemon
Setup Summary Reports
opEvents automatically creates detailed reports of all events processed on a Daily, Weekly, and MOnthly basis. These reports can be emailed upon creation with the Daily Report going to the engineering Tiger Team/NOC Manager, and Weekly to Architect and Department Head.
Report Configuration is covered in detail HERE: opEvents Summary Reports
Adjust Node Summary Field List
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Add/Edit Correlation Rules
Correlation rules allow opEvents to consolidate multiple events reported within a specified window of time based on selected common fields.
Scenario: During a regional power outage several devices located within that area loose power and due to lack of battery backup or alternate power source shutdown. As NMIS attempts a Ping or SNMP/WMI Collection on these devices a Node Down event is raised for each non-responding device. Normally, opEvents would see these as individual events, creating multiple notifications. By enabling a Location based Correlation rule opEvents instead groups these Node Down events into a single event making it easier for the engineer to see the scope of the problem. This approach also has the added benefit of reducing ancillary notifications, like EMAIL, SMS/Text, and opening help desk tickets.
This solution guide provides an excellent example of configuring a Correlation based on a device's Location field: opEvents - Solution Guide - Event Consolidation Based on Location
A more in-depth discussion of event correlation rules is covered HERE: Event Correlation
Add Troubleshooting Buttons
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Send an Email from an Event
One of the simplest responses to an event is to generate an email. You might generate an email for every event, just for events with a certain minimum Priority, only during certain times of day (or days of the week), etc. opEvents allows your Event Actions rules to be as generic or specific as you need them to be.
Before you can generate an email you will need to:
- Define an email server to send the email through
- Create at least one contact that emails can be sent to
- Test and confirm the configured email server works and the configured contact receives an email
This process is well defined in this Solution Guide: opEvents - Solution Guide - Setup Email Notifications and Other Actions
Add Troubleshooting Buttons
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This is an advanced topic and requires the administrator to be confident copy, and editing text files at the Linux command line. |
It can be helpful to include troubleshooting tools into opEvents so that I engineering users can stay in a single window while working an issue without having to open separate command line windows or other tools. One way of doing this is by adding some simple Programmable Buttons that can be turned on/off based on various device or event criteria, or enabled all the time for every event.
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More on Event Actions can be found HERE: Event Actions and Escalation
Setup Summary Reports
opEvents automatically creates detailed reports of all events processed on a Daily, Weekly, and MOnthly basis. These reports can be emailed upon creation with the Daily Report going to the engineering Tiger Team/NOC Manager, and Weekly to Architect and Department Head.
...
Add/Edit Correlation Rules
Correlation rules allow opEvents to consolidate multiple events reported within a specified window of time based on selected common fields.
Scenario: During a regional power outage several devices located within that area loose power and due to lack of battery backup or alternate power source shutdown. As NMIS attempts a Ping or SNMP/WMI Collection on these devices a Node Down event is raised for each non-responding device. Normally, opEvents would see these as individual events, creating multiple notifications. By enabling a Location based Correlation rule opEvents instead groups these Node Down events into a single event making it easier for the engineer to see the scope of the problem. This approach also has the added benefit of reducing ancillary notifications, like EMAIL, SMS/Text, and opening help desk tickets.
This solution guide provides an excellent example of configuring a Correlation based on a device's Location field: opEvents - Solution Guide - Event Consolidation Based on Location
A more in-depth discussion of event correlation rules is covered HERE: Event Correlation