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Table of Contents
maxLevel2
minLevel2

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Premature Connection Close

The web server closed the connection before the user agent could receive the whole response or that the user agent got destroyed, which forces all connections to be closed immediately.

We can tune the following values to prevent this error to happen: 

In the primary server

If the poller is taking too long to respond, we can increase the value of omkd_inactivity_timeout in <omk_dir>/conf/opCommon.json.

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Code Block
systemctl restart omkd

Connection error: there is an authorization problem

In the GUI, you observe the following error:

Image Added

You should ensure that the opHA API user that is defined in opCommon.json on both the Primary/Main Primary and the poller(s) is the same user, and that this user exists in the Users.nmis table. By default the configured user is "omkapiha".

Code Block
"opha_api_user" : "omkapiha",