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This document is based on the tests mentioned on the Device Troubleshooting Process in NMIS page .

• description of the problem
• Troubleshooting Wizard: Install and Run
• Troubleshooting Wizard: Features
  • 1. Run Healthcheck
    • 1.TOP
    • 2.System date and time
    • 3.Disk R/W
    • 4.File system
    • 5. Service status
    • 6.Load average
    • 7. Top 5 processes by CPU and Memory
    • 
8.tcpdump
    • 9.Local IP routing table
    • 10. List of logged users
    • 11.Log user audit
    • 
12. Show last used commands
    • 13.Show DNS config
    • 14. Internet web test
  • 2. Review NMIS Configuration Consistency
    • 1. Compare file configurations
    • 2. Execute fixperms routine
    • 3. Crontab checking
    • 4. Last changed files
    • 5. Server Performance Tuning
  • 3. Nodes Troubleshooter
    • 1.Polling summary Test
    • 2.Traceroute Test
    • 3.MTR Test
    • 4.Ping Test
    • 5.SNMP Test
    • 7.Collect nodes Test
    • 8. Event search
    • 9. Backup nodes
  • 4. Run Smart Diagnostics
  • 5. Create System Backup File
  • 6. Run Support Automation Tool

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Description of the problem

In order to run the Troubleshooting Wizard, we must have a very detailed description from the client that gives us a good overview of the situation that it is presenting.

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The script installation file (**********sh) and the two complementary scripts for its execution (**********), can be downloaded from the following GitHub link: * ***************

All three must be uploaded to the same folder on the server where the analysis will be performed using an FTP client (such as FileZilla).

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Automatically executes the command /usr/local/nmis8/admin/ fixperms.pl , which allows the operator to general fix the permissions of all system files.

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At the end of the execution, it shows the Wikipedia in which all this movement for tuning is detailed: Configuration Options for Server Performance Tuning .

3. Nodes Troubleshooter

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