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This document is based on the tests mentioned on the NMIS Device Troubleshooting Process page.
Table of Contents
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Problem description
In order to run the Troubleshooting Wizard, we must have a very detailed description from the client that gives us a good overview of the situation that it is presenting.
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In the same way, the Main Menu is shown, where we will find the different options that we can access:
- Execute Healthcheck: we can perform a complete review of the server.
- NMIS Configuration Consistency: we will be able to review the consistency of the most important NMIS configuration files.
- Nodes Troubleshooter: we will be able to review the behavior of the nodes added to NMIS.
- Smart Diagnostic: creates a full system diagnostic in a .tar.gz file, which can be attached in case a ticket needs to be opened with Opmantek Support
- Create System Backup File: creates a .tar.gz file that will contain a backup of the /etc/* and /usr/local/* folders.
- Execute Support Automation Tool: generates an NMIS and an OMK support file, which can be attached in case a ticket needs to be opened with Opmantek Support.
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