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- Proper physical connection should be verified.
- Firewall Policies should be reviewed to verify that ICMP messages are allowed.
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Firewalls can be configured to block packets from ping. If a remote host does not respond to ping requests, it is possible that it is up and running normally, but ignoring ping requests. |
Troubleshooting SNMP
In order to be able to obtain information from the monitored device via SNMP, we must verify that the device is correctly configured for this purpose. There is a checklist with the most common items to check on the device side:
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Additional information can be found here: -