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You can create one such dashboard to monitor Enterprise Services too, which allows you to view Interface and Node status panels for Interfaces, Monitored Services and Nodes on a single page. You can also group any related Interfaces/Monitored Services/Nodes together to view them all at one location. Further, the MSP authorization system supports the Enterprise Services when added as a dashboard component.
Enterprise Service Metrics
- Node Status:The Node Status is calculated from the status events for the Nodes . It aggregates the status event levels and presents an average of 0% to 100%.Node State: If any Node is unreachable, the Node Nodes State is marked Down. If any Node is reachable, but it is not at its optimal level/health degraded, the Node Nodes State is marked Degraded, otherwise it is Normal.
- Interface Status: The Interface Status is calculated by aggregating all the Interface-related status event levels and averaging them out 0% to 100%.
- Interface Interfaces State: If any Interface is marked Down, the Interface Interfaces State is marked Down, otherwise it is Normal.
- Monitored Service Status: The Service Status shows the average status event level of all Monitored Services for the Enterprise Service 0% to 100%.Monitored Service State: If any Monitored Service is marked Down, then the Services State is marked Down. If any Monitored Service is degraded, the Services State is marked Down Degraded, otherwise it is Normal.
- Overall Status
- State: The Overall Status
- State can be
,Status colour Green title Up Status
, orcolour Yellow title Degraded Status colour Red title Down
The Overall Status - State of the Enterprise Service is calculated from the worst of the Node
- Nodes State, Interface
- Interfaces State and Service State.
- Services State, where Up is best and Down is worst.
So if each State is Normal, the Overall State will be Up, but if any of the States is Down the Overall State will be Down, or if the States are Normal and Degraded then the Overall State will be Degraded.
- Node Status:The Node Status is calculated from the status events for the Nodes. It aggregates the status event levels and presents an average of 0% to 100%.
- Interface Status: The Interface Status is calculated by aggregating all the Interface-related status event levels and averaging them out 0% to 100%.
- Service Status: The Service Status shows the average status event level of all the Monitored Services for the Enterprise Service 0% to 100%.
Enterprise Service Rules
Enterprise Service rules calculate how each group of entities control the status of the Enterprise Service. The Enterprise Service rules are defined in /usr/local/omk/conf/ES_Rules.json
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After creating a new Enterprise Service on the opCharts, you can add Nodes, Interfaces and Monitored Services status to it. At the top of the Enterprise Service page you will see a row of buttons for each option:
Click on one of the options, and the page for that option will load. You can navigate to the add/edit page by clicking on the edit button - for example, below indicates the Nodes page and the 'Edit Nodes' button:
Click the '+' icon to add a Node.
Add an Interface
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Adding a Node is similar, press the "+" icon in the Nodes section. Enter the node name and press the "Add" button, and the node will be added to Enterprise Service.
Add a Monitored Service
In opCharts 4.8.1 and newer you can now add Nodes, Interfaces and Monitored Services directly to an Enterprise Service from their relevant views.
Choose the items that you want added to an Enterprise Service using opCharts' advanced filtering capabilities, then to the left click on the checkbox for that item/s. You will notice a new button become visible, click this and then click on 'Enterprise Service'. You can then choose the Enterprise Service to add to.
Remove an Interface, Node or Service
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