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This document is based on the tests mentioned on the Device Troubleshooting Process in NMIS page .

Table of Contents

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Problem description

In order to run the Troubleshooting Wizard, we must have a very detailed description from the client that gives us a good overview of the situation that it is presenting.

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You can find the necessary files in the following links (Troubleshooting Wizard file and 2 companion scripts):

Link: https://github.com/tom-tics/TS_Wizard_NMIS9_OPMANTEK

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In the same way, the Main Menu is shown, where we will find the different options that we can access:

  1. Execute Healthcheck: we can perform a complete review of the server.
  2. Review NMIS Configuration Consistency: we will be able to review the consistency of the most important NMIS configuration files.
  3. Nodes Troubleshooter: we will be able to review the behavior of the nodes added to NMIS.
  4. Execute Smart Diagnostics – Creates : creates a full system diagnostic in a .tar.gz file, which can be attached in case a ticket needs to be opened with Opmantek Support.
  5. Create System Backup File: Creates creates a .tar.gz file that will contain a backup of the /etc/* and /usr/local/* folders.
  6. Execute Support Automation Tool – Generates : generates an NMIS and an OMK support file, which can be attached in case a ticket needs to be opened with Opmantek Support.

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At the end of the execution, it shows the Wikipedia in which all this movement for tuning is detailed: Configuration Options for Server Performance Tuning .

TSW

3. Nodes Troubleshooter

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