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DRAFT - opEvents - Solution Guide - Setup Email Notifications and Other Actions

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Feature Overview

opEvents has the ability to notify people via email and conduct other actions based on criteria the administrator selects.

Order of operation:

  • An event matches criteria defined in an action rule.
  • An action fires an escalation policy.
  • The Escalation policy initiates email or some other action.  The email action calls a 'contact' variable.
  • The contact variable is resolved to an email address or multiple addresses.
  • Emails are sent based on an associated email server.

Configuration

Declare an Email Server

opEvents requires an email server in order to sent notifications via email.  This email server is associated in /usr/local/omk/conf/opCommon.nmis.

opCommon.nmis
   'email' => {
    'mail_domain' => 'yourdomain.com',
    'mail_from' => 'yourmailname@yourdomain.com',
    'mail_password' => 'your_password',
    'mail_server' => 'smtp.yourdomain.com',
    'mail_server_port' => 25,
    'mail_use_sasl' => 'false',
    'mail_use_tls' => 'true',
    'mail_user' => 'your_user_account@your_domain.com'
  },

Find the email section in opCommon.nmis and updated the values to match the email server that opEvents should utilise.

Configure a Contact

Create an Escalation Policy

Create an Action

Verification

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