Feature Overview
opEvents has the ability to notify people via email and conduct other actions based on criteria the administrator selects.
Order of operation:
- An event matches criteria defined in an action rule.
- An action fires an escalation policy.
- The Escalation policy initiates email or some other action. The email action calls a 'contact' variable.
- The contact variable is resolved to an email address or multiple addresses.
- Emails are sent based on an associated email server.