Feature Overview

opEvents has the ability to notify people via email and conduct other actions based on criteria the administrator selects.

Order of operation:

• An event matches criteria defined in an action rule.
• An action fires an escalation policy.
• The Escalation policy initiates email or some other action.  The email action calls a 'contact' variable.
• The contact variable is resolved to an email address or multiple addresses.
• Emails are sent based on an associated email server.

Configuration

Declare an Email Server

Configure a Contact

Create an Escalation Policy

Create an Action

Verification