...
- Power Company Outage webpages
- Regional weather/radar maps
- Equipment Performance, including internet circuit graphs
- Current network events, priority, and ownership
- NetFlow/IP-Fix for core circuits alongside performance graphs
Build Use Cases
Great, now you should have a list of priorities and goals for each. From here you can break down each goal into a list of use cases - specific examples of what administrators, users, or situations/events that support that goal, and how they can/should be handled.
Please note that in these examples we are using light-weight use case format. uses cases can take many levels of detail, from simple (as provided here) to very detailed.
Use Case Example 1
For "Replace current NMS, and proprietary monitoring tools" you might create a list of the equipment you have, which technologies/methods are available to monitor those devices, along with any other requirements. These are expressed in examples, or Use Cases
Replace current NMS, and proprietary monitoring tools
Use Case Example 2
Next Up
Plan - Architect your solution, determine initial configuration/setup, create processes for deployment and rollback.