...
...
...
...
Support Tickets
# | Priority | Issue | Support | Comments |
---|---|---|---|---|
1 |
QualityOfServiceStat does not display interface name in Graph Drill in |
|
14/10/2021. Pending by Telmex, we are waiting for testing and the confirmation from CNOC Team new models were found in the operative environment. | |||||||||||
2 | TeldatBRSStat / TeldatQoSStat does not display interface name in Graph Drill in |
|
Jira Legacy | ||||||
---|---|---|---|---|---|---|
|
Jira Legacy | ||||||
---|---|---|---|---|---|---|
|
Jira Legacy | ||||||
---|---|---|---|---|---|---|
|
Jira Legacy | ||||||
---|---|---|---|---|---|---|
|
14/10/2021. Pending by Telmex, we are waiting for testing and the confirmation from CNOC Team new models were found in the operative environment. 09/11/2021. New development FrameRalay interfaces | |||||||||||
3 | Development – OID's Quality Adjustment for TELDAT Devices when FrameRelay Interfaces |
|
Development Summary
#
Priority
Action Requested
Effort
What/Who/Comments
Billable
Support Case
Hours Total
Hours
Status
Release
ENLACES
Jira Legacy | ||||||
---|---|---|---|---|---|---|
|
Jira Legacy | ||||||
---|---|---|---|---|---|---|
|
| 10/11/2021. Development document created. | ||
4 | Negative Values in 95th% Mem Used, Max %Mem Used and %Mem Util fields |
| 24/02/2022 . The customer is reporting that opReports version is not compatible with its operating modules due to the topic of new licenses. The modules need a new license from version opReports3.3.0, opCharts 3.4.0, opEvents 2.5.0 onwards. 09/03/ |
opCharts || seguridad de información || topologia
Jira Legacy | ||||||
---|---|---|---|---|---|---|
|
2022. The customer is reporting that it has installed opReports 3.5.1 on a server (10.237.6.155) and has set on_invalid_hrcachemem_use_only_hrmem=1 and continues to see negative values in the reports. |
Development Summary
# | Priority | Action Requested | Effort | What/Who/Comments | Billable | Support Case | Hours Total | Hours | Status | Proposal Release | ||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | Telmex Development – Delete Proactive Interface Availability event when no interfaces collected in the device | Yes |
| NMIS8.7.4 |
Topics
This space is for topics related to operation if needed.
Problem/Issue | Solution | Support Case | Update |
1
Validate opReports calculations for WAN and Health Report.
Comment | |||||
1 | New requirement - Security in topological maps of opCharts II |
| New Requeriment Telmex |