Various pieces of documentation for opIntegration, to be categorised soon.
ServiceNow Field Setup
Some fields in a out-of-box ServiceNow configuration are restricted to certain values. Here's how to edit these fields to accept values inserted by opIntegration (or any API calls).
- Goto System Definition -> Tables using search
- Search for and select the table you're interested in.
- All columns are listed on the resulting page. Search for and select the column you're interested in.
- Watch out for this warning at the top of the page - the element could be read-only and you must edit the parent.
- Set the choice as Dropdown without --none -- (must specify default value)